Goods once sold will not be taken back unless prior written consent of comnet is obtained.
if situation arise wherein genuine error is made by the User in identifying the required merchandise, the User may contact Comnet and request change in the merchandise for which order is placed. However, such requests will not be entertained if the order has already been processed and, or the merchandise has been shipped to the User.
Comnet reserves the full right to decide whether an order has been processed or not. The customer agrees not to dispute the decision made by Comnet and accept the decision as so decided by Comnet
However, in case Comnet receives a cancellation notice and where the order has not been processed or shipment made, Comnet may accept the reasons submitted by the ordering User for cancellation of the order. In such cases Comnet will refund the amount. However, in the situation of a monetary loss is being incurred by Comnet due the cancellation of the User ordered item, Comnet would deduct a sum of upto 10% of the order value towards processing/restocking charges.