Terms & Conditions

Terms & Conditions

 Welcome to the Website www.comnetonline.in , owned, operated and maintained by legal entity M/s.Comnet Vision (India) Pvt. Ltd. (herein after referred to as ‘Comnet’). The terms and conditions contained herein form an Agreement regulating our relationship with regard to the use of Website www.comnetonline.in by the User. The User is advised to read this Agreement carefully. If the User is not agreeable to any of the terms and conditions, she/he should not use this service. User should use the Website www.comnetonline.in services only if she/he is agreeable to all the terms and conditions of this Agreement in their entirety. If User accepts this Agreement, it will be a legally binding Agreement between the User and M/s. Comnet Vision (India)  Pvt. Ltd. (for Website www.comnetonline.in).

Governing Law : All legal proceedings shall be subject to jurisdiction of the courts in Delhi, India and shall be governed by and construed in accordance with the laws of India and the User agrees to resolve the disputes under the Arbitration and Conciliation Act 1996. The venue for such arbitration shall be at Delhi, India.


Definitions :”Agreement” means the terms and conditions contained herein including all Schedules, Appendices, Annexures, Privacy Policy, Cancellation & Refund Policy, Dispatch / Shipping Policy , Product Warranty Policy, Return Policy and will include the references to this Agreement as amended, novated, supplemented, varied or replaced from time to time.” This website www.comnetonline.in is a registered trade portal of M/s Comnet Vision (India) Pvt. Ltd., 706, Vishal Bhawan, 95 Nehru Place, New Delhi 110019. “Website www.comnetonline.in” or “Website” mean the online shopping platform owned and operated by Comnet, which provides a venue to the users to buy the products listed on www.comnetonline.in

“User” / “Customer” / “Buyer” shall mean the person or any legal entity that accepts the offer for sale on Website www.comnetonline.in by placing an order for and/or purchases any products offered for use or sale on Website www.comnetonline.in.

“Product/s” connotes the goods and/or services offered / promoted / displayed on the Website for use or sale.


User represents and warrants that she/he is competent and eligible to enter into a legally binding agreement and have the requisite authority to bind the other party to this Agreement. The User shall not use this Website if she/he is not competent to contract under the applicable laws, rules and regulations.

Terms & Conditions

Comnet reserves the right to accept or reject User’s offer. Products and information displayed on Website www.comnetonline.in constitute an “invitation to offer”. User’s order for purchase constitutes User’s “offer” which shall be subject to the terms and conditions as listed below. The agreement between User and Website www.Comnetonline.in shall be subject to these terms and conditions.

Shipping policy

1)For orders received along with clear and received payment, the order will be processed and dispatched subject to availability of stock on the date of order.

2)In all cases order billing and dispatch will be ‘on best and earliest effort basis’ dispatch. The customer would be informed / updated by phone or email or the online website regarding the delivery schedule of the ordered merchandise.

3)Merchandise will be dispatched by a shipping/courier company appointed by Comnet. The mode of shipment mode shall be by surface/ air via an optimal route. The shipment service coverage is pan India only.

4)Shipping and handling charges, as indicated on the website will be charged. Comnet has the right to alter amend any such shipping charges to the order as so required. Days or dates specified for delivery of order are estimates only. However, in case of delays due to unforeseeable reasons or circumstances, Comnet shall not be held responsible. Comnet will also not be responsible for delivery at wrong address(es), if the address specified at the time of ordering is incorrect.  In the event that a non-delivery occurs on account of a mistake by User (e.g. wrong name, address or premises found closed) any extra cost incurred by Comnet for redelivery shall be paid by the User.

5)Comnet is not responsible for any shipping company’s error during transit or the resulting damage or loss of value, time, profit or money.  The user shall check ordered merchandise at the time of delivery for physical damage or short shipment and inform with 24 hours. No claim on these accounts shall be entertained by Comnet there after.

Return & Refund Policy

Goods once sold will not be taken back unless prior written consent of comnet is obtained.

if situation arise wherein genuine error is made by the User in identifying the required merchandise, the User may contact Comnet and request change in the merchandise for which order is placed. However, such requests will not be entertained if the order has already been processed and, or the merchandise has been shipped to the User.

Comnet reserves the full right to decide whether an order has been processed or not. The customer agrees not to dispute the decision made by Comnet and accept the decision as so decided by Comnet

However, in case Comnet receives a cancellation notice and where the order has not been processed or shipment made, Comnet may accept the reasons submitted by the ordering User for cancellation of the order. In such cases Comnet will refund the amount. However, in the situation of a monetary loss is being incurred by Comnet due the cancellation of the User ordered item,  Comnet would deduct a sum of upto 10% of the order value towards processing/restocking charges.



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